Return & Refund Policy

At CityParivar, we strive to ensure customer satisfaction with every purchase. If you are not fully satisfied, we offer a simple and transparent return and refund process.

1. Return Eligibility

You may request a return if:

• The product is damaged, defective, or incorrect

• The product is unused, unwashed, and in original packaging

• The return request is made within 7 days of delivery

Certain items are not eligible for return:

• Perishable goods (food items, etc.)

• Personal care items

• Customized or made-to-order products

2. Return Process

To initiate a return:

1. Contact us at support@cityparivar.com

2. Provide your order ID and product details

3. Our team will verify and arrange pickup (if applicable)

Do not return products without confirmation from our support team.

3. Refund Policy

Refunds will be processed after the returned product is:

• Received and inspected by our team

• Approved for refund

Refund methods:

• Prepaid Orders: Refunded to original payment method

• Cash on Delivery (COD): Refunded via bank transfer or wallet

Refund processing time: 5–10 business days

4. Replacement Policy

You may request a replacement instead of a refund if:

• The product is defective or damaged

• The request is within the return period

Replacement is subject to product availability.

5. Cancellation Policy

Orders can be cancelled:

• Before shipment – Full refund

• After shipment – Cancellation not allowed (use return process)

6. Shipping Charges

• Return shipping may be free for damaged or incorrect products

• For other reasons, shipping charges may apply

7. Non-Returnable Items

The following items cannot be returned:

• Used or damaged products (not due to our fault)

• Items without original packaging

• Clearance or final sale items

8. Contact Us

For any return or refund queries:

? Email: support@cityparivar.com
? Website: www.cityparivar.com

By placing an order with CityParivar, you agree to this Return & Refund Policy.