At CityParivar, we strive to ensure customer satisfaction with every purchase. If you are not fully satisfied, we offer a simple and transparent return and refund process.
You may request a return if:
The product is damaged, defective, or incorrect
The product is unused, unwashed, and in original packaging
The return request is made within 7 days of delivery
Certain items are not eligible for return:
Perishable goods (food items, etc.)
Personal care items
Customized or made-to-order products
To initiate a return:
Contact us at support@cityparivar.com
Provide your order ID and product details
Our team will verify and arrange pickup (if applicable)
Do not return products without confirmation from our support team.
Refunds will be processed after the returned product is:
Received and inspected by our team
Approved for refund
Refund methods:
Prepaid Orders: Refunded to original payment method
Cash on Delivery (COD): Refunded via bank transfer or wallet
Refund processing time: 5–10 business days
You may request a replacement instead of a refund if:
The product is defective or damaged
The request is within the return period
Replacement is subject to product availability.
Orders can be cancelled:
Before shipment – Full refund
After shipment – Cancellation not allowed (use return process)
Return shipping may be free for damaged or incorrect products
For other reasons, shipping charges may apply
The following items cannot be returned:
Used or damaged products (not due to our fault)
Items without original packaging
Clearance or final sale items
For any return or refund queries:
? Email: support@cityparivar.com
? Website: www.cityparivar.com
By placing an order with CityParivar, you agree to this Return & Refund Policy.
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